Our tips for placing an order are provided below:
• Connect to the site via an alternative browser: we recommend using the latest version of Google Chrome or Mozilla Firefox.
• Try to delete the cookies from your browser and clear the cache.
• Try to use a different payment method.
• Check that your payment card has been enabled for online purchases and keep the 3D secure code at hand.
• If you are trying to make your first purchase please consult the following article
This is my first purchase from this online store. What do I need to know?
If you are still having trouble submitting your order, contact our Customer Service Team via the “Contact Us” link provided below. We will be happy to help!